Back to Home

Privacy Policy

Last updated: January 20, 2025

Introduction

At Soulmate Drawing AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

  • Name and email address (when you create an account)
  • Birth date, time, and location (for astrological calculations)
  • Gender and preferences (for AI portrait generation)
  • Payment information (processed securely through Stripe)

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

Generated Content

  • AI-generated portraits and images
  • Astrological reports and compatibility analyses
  • User preferences and customization settings

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To generate personalized AI portraits and astrological readings
  • To process payments and manage your account
  • To communicate with you about updates and new features
  • To improve our services and user experience
  • To comply with legal obligations
  • To detect and prevent fraud or abuse

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication through Clerk
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through PCI-compliant providers (Stripe)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., Clerk for authentication, Stripe for payments, Vercel for hosting)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your information

To exercise any of these rights, please contact us at privacy@soulmatedrawing.ai

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. These include:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how users interact with our services
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our services.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Soulmate Drawing AI

Email: privacy@soulmatedrawing.ai

Support: support@soulmatedrawing.ai